Thanks, still waiting on an email to let me know it's available. Leaving Optus after ten years is a change, but I'm informed the Voda network in capitals is pretty good... also, I'm hearing that Vodafone phone insurance is pretty crap, that true?
Optus phone insurance is pretty awesome, they'll replace your phone at the drop of a hat with a pretty low excess. Voda's insurance I hear has loads of clauses that prevent claims in a lot of situations and has a pretty high excess too... I might skip this and get insurance elsewhere.