www.discogs.com

From the discogs forum:

Dear Discogs User,

As you will have noticed, Discogs was offline since yesterday. We experienced a cascade of problems with the servers yesterday that ended with the whole site inaccessible to everyone including the system admin's. Since then, we have been working hard on a solution to getting us up and running again.

Thankfully, the server that hosts the help.discogs.com site has been revived, and this may allow us to get the whole site running again. However, this is an extremely technical job, and may take some time to complete.

One of the web servers has come back online now, but it is very slow and there are no images ect either.

I would like to ask everyone to please NOT hammer the server (i.e. constantly hit refresh etc), and I would advise against trying to do anything at all until we manage to get the site running smoothly again.

We apologize, and ask you all the be patent while we try and figure out a solution. In the meantime, if you need to contact me with an urgent matter, please use the form at the bottom of here.

Yours Sincerely

Nik | Discogs Community Manager
 
if you have a track on info about when it will be back up, please keep me updated.
 
From the discogsforum, on 5th of july:

Hey everyone,

Thanks for the support, still limping along here running on one tempremental web server, the other one is down and out.

This is the technical reasons for the problems:

----

Three problems happened all at the same time.

1) Our SSH gateway server has a hardware problem which prevented us from getting into the other servers. That server is back up for now. We realize this is a single point of failure for getting into the servers and are working on getting a second SSH gateway set up.

2) We use a program called "monit" to supervise the apache process and restart it when it dies (which happens frequently because of high traffic). On the first webserver monit's logfile reached linux's 2gig file limit so it could not run anymore. And because of problem #1 we couldn't get in to diagnose the problem and remove that logfile. We didn't realize that monit's logfile could get so big and will now be compressing it or deleting it on a regular basis.

3) The second webserver has a hardware problem and we are working to get it replaced.

So for now we are running on only one webserver and that is why the site is slow. We have 4 new webservers and some additional hardware on order and all of it will be installed in mid-to-late July. Will also make a few changes to the network setup so that in the future we can prevent or at least handle problems like this faster.

----

It may be another week before full system functionality returns to Discogs... this is the lull before the storm of having 4 brand new webservers and yet more improvements to the site!

Nik

p.s. any rumours about Discogs running on a Sinclair ZX 81 are not true ;-)
Click to expand...
 
You must log in or register to reply here.
Top