Storm in a tea cup indeed!
RELAX! We had been moving offices, during which time we hadn't been able to return e-mail. In any case, NO e-mails from any of the above persons (unless I have reply e-mailed you already tonight). Candyflip is entirely correct there. We have made a conscious decision to deal with our customers first and foremost, and not spend endless hours on this site trying to argue/discuss with persons who don't know what they're talking about. Particularly when this site is so focussed on EZ Test, and we were being asked to support their product and customers questions.
There has been great interest in our products from all over the world, and we are spending the predominant amount of our time productively communicating with our customers, not arguing or discussing on a web site.
We had indeed launched E2: 2nd Defence in Melbourne for those Bluelighters at the BBQ, and had also made available a 1mL trial size (see The-Peak for info). This was to gain some much needed feedback. It's all well and good testing your product on pure samples in the lab, but how does it work in the field, with real samples and impurities and hanlding etc??????
We had not released the commercial sized product yet, although that is imminent. Ask EZ Test where their much promised 'new tester' is, and then complain about the no-show there. We had also made a decision to avoid single sales through the web/e-mail, and prefer to deal with international distributors. It's a time/cost business decision.
We will spend some time on Bluelight, but not all the time, not every day, and we will target our customers and try to chose not to enter into debates on knowledge/technical capacity. Why should we provide all our technical knowlegde to our competitors for free, and have to defend ourselves and actions to people who mostly aren't our customers? We will still support our customers, and help Bluelighters wherever possible, just consider this from our viewpoint if you could please.
Hope this sorts it all out for you all. Please do contact us at our e-mail address, and we would be happy to send you a free 1mL trail sample of E2 for your troubles. Getting some great feedback!
Regards,
B.
Chemical Generation