Well Done Tech Team

[Cheshire_Kat]

But the CD admins changed as well


Few days prior

Um ...

no connection

That Admin is on vacation. They can return whenever they wish. Everyone deserves a rest.

 

[Ratel]

Hey there Ratel.
Welcome to Bluelight.
No worries about "borrowing" the thread at all.
I am not a tech guy but do work with them and hope my response helps solve your issue.

Please can you give a bit more info regarding...
Which browser you are using (chrome/edge)?
Device? eg. PC / Laptop/ Cellphone etc.. no details just the device type.
And best tip I can give when it comes to "troubleshooting" and getting issues solved....is ....the below

The best and fasted way when we don't have the capacity (or desire) to be in that field .... is to post a screen shot of the issue.
This is a huge "plus" that I have learned working with the tech guys.

Hope this helps and let us try point you in the right direction.

I use microsoft edge on a Laptop

 

[shreddedlettuce]

I use microsoft edge on a Laptop

Cool, so is it possible to post a screenshot showing the issue... would be great to see the control icons............here this is easier.



I did the above from a post on bluelight and the embeded video not youtube.

If you can't do this then we can try another step.

I understand that you are new and don't expect you to struggle uploading images... and I don't want you to waste time on that.
If you see the screenshot I posted, compare the Volume icons etc to yours and let us know.

 

[Ratel]

Cool, so is it possible to post a screenshot showing the issue... would be great to see the control icons............here this is easier.



I did the above from a post on bluelight and the embeded video not youtube.

If you can't do this then we can try another step.

I understand that you are new and don't expect you to struggle uploading images... and I don't want you to waste time on that.
If you see the screenshot I posted, compare the Volume icons etc to yours and let us know.

I could send you a screen but you'll see exactly the same thing that what's on your post. I see the volume up but no sound, weird.

 

[shreddedlettuce]

The below is from Edge on windows 11 on my laptop.
Can you check the control icon "highlighted" and see if this is the issue.



here is a link in case I am not around to respond that might help if the above suggestions/attempt from myself are still not working.

https://learn.microsoft.com/en-us/answers/questions/5995063/video-in-edge-browser-has-no-sound

 

[Ratel]

Thanks for the help but it works on Opera so i will just switch to it

 

[shreddedlettuce]

Thanks for the help but it works on Opera so i will just switch to it

Great.
Struggling with troubleshooting is a distraction when you have an alternative option.

Enjoy the sound and again welcome to BL