Hi!
I just did get an update from the chemist.
They analyzed a product that was returned to us and they think that this batch might be more sensitive to degrading as during the production the lab might have used a too low amount of fumaric acid used for salt formation resulting in the product being less stable.
Also there was an acetate peak in the sample, indicating possible hydrolysis to psilocin.
So all in all, the product should still be okay to use, but just with a little lower potency. Based on the NMR, our chemist think's around 20%
The current batch we have here in Spain did not show signs of being degraded yet as it was not exposed to any heat and stored in relatively good condition.
However we have stopped the sale now and we will send it to our chemist who will purify it again and then will try to do a recrystalization and if that's not possible he will make the freebase out of the salt and precipitate the fumarate again.
The hope to get the process done within 2 weeks, but first they have to order some chemicals (e.g. fumaric acid) and wait for their arrival. So I think it will all be finished in 3 weeks and then we will be happy to send you a replacement for free.
Please be so kind to contact again in around 3 weeks from now and sorry for this issue!
Kind regards,