VAC
Bluelighter
The most horrendous day at work I've ever had in any job. Fucking hell it was horrible. Tomorrow is going to be even worse. Was pretty shit all day because I'm on this new job and don't have a clue due to bad training, the trainer keeps telling us the wrong info and we keep doing things which make everything worse. Just as we were about to finish for the day I get an email from another staff member saying a customer from yesterday phoned going mental as I'd promised to call him back and hadn't...except I had called him back TWICE and he never answered so I left messages. Turns out yet again my trainer had given me total wrong advice on what to do, which I'd done, totally fucking things up even more. I need to call the customer back before I finished telling him the situation was even worse now than it was yesterday and he went ballistic, demanded to speak to a manager, lodged an official complaint against me, reported me to the head of the company. Meanwhile the trainer and my coach do nothing to help me despite me not knowing whats actually going or or how to fix it they just fuck off home for the day and leave me to deal with it. So I've to go back in tomorrow, when neither the trainer nor the coach are going to be in and deal with this and whatever other situations pop up, none of which I know how to deal with, without any help. It's a fucking joke. This customer is loosing thousands of pounds a day so I can understand why he's pissed off but we are so ill equipped to deal with this shit because the training is a joke and the trainer is a clueless clown.
Lol fuck that shit. I wouldn't be able to hold me rag.