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Shoplifting

ARRGG!!!!!!!!!!!!!!!!!!!!
I hate it when prople dont say anything! I work in retail and my manager got fired because a customer called our head office saying they saw some one take 10 pairs of jeans.

Actually we had someone call up our store and say he was in there with his GF and saw some one take a hand full off dresses, My manager started giving him the 3rd degree.. "why didnt you tell me when you were here' blah blah, he said his girlfriend told him not too. BUt he couldnt sleep all night cause he felt so guilty
So we do a stock check and nothings missing.
Then to day im talking to the mangger at the city store and she said she had the exact same guy call her and say the same thing, again, nothing missing in their store.
Fucking weirdo.
 
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And maybe shops can afford it but i cant afford loosing my job, and thats what happens when people steal stuff!
Dont be so selfish and think that it doesnt hurt anyone cause it does.
 
And eze451 We have security beepers at our front doors AND on our busy days we ALWAYS have a girl at the front checking bags. But its just not enough, They are always one step ahead of us.
 
Aishas Star said:
ARRGG!!!!!!!!!!!!!!!!!!!!
Its people like you that make people like me loose our jobs! Okay they might me over priced, but its not worth loosing a job over.
People like who? Me??

Most people don't lose their jobs because of shoplifting. People lose their jobs a lot of the time (in retail) because of a drop in sales which in turn is a drop in the profit, then after a time of this happening there's a budget cut which in turn brings a cut in wages..... and that's when people lose their jobs. You'll find that in big companies it really doesn't have a lot to do with shoplifting, more often it has something to do with increased prices going up from other companies (ie the price of fabric going up) and so forth...

I don't know how many more times I have to say this but until I get paid to stop shoplifters, then I'm going to keep letting them steal from the shops. Why should customers have to dob them in, and no I personally do not believe that I am responsible for ANYONE losing their jobs because I didn't stop a few shoplifters stealing some food.
 
Aishas Star said:
And eze451 We have security beepers at our front doors AND on our busy days we ALWAYS have a girl at the front checking bags. But its just not enough, They are always one step ahead of us.

No it's not enough if you don't have sufficient security walking around your store... and I mean security with plain clothing, not in uniforms. At my work the staff aren't even allowed to confront the shoplifters anymore, because you don't know how they are going to react (I've discovered this before). The only people who can confront them are Management and loss prevention, because they are trained to act accordingly to the situation.

Also you can't actually make someone open their bags so you can check them, bet no one knew that. Oh and the shop assistant can't move or touch anything inside the bags, the customer has to do all of that. If someone refuses to let you check their bags then you have to let them go.
 
Actually if you have signs that say that we will check bags at the front door (which we do) you ARE aloud to. But yes your right not aloud to touch anything but your aloud to ask them to lift stuff up, and you can let them go but call security.
An I am management so im aloud to confront them. And we all wear plain clothes.
 
i used to work in retail and i will always alert staff to goings on cos as aisha said it does lead to staff dismissal.
i was working with a guy and ended up being mates with him and the owners knew we hung out, out of work hours.
anyhow while i was on my two wks holiday when him and another guy ripped off the ciggarette stash.
in the last wk of my holidays the boss called around and told me not to come in cos they thought i was involved ... (i did take this to d.l.i. and get extra out of them cos i proved i wasnt involved but the fact of the matter is it does happen..)
 
Aishas Star said:
Actually if you have signs that say that we will check bags at the front door (which we do) you ARE aloud to. But yes your right not aloud to touch anything but your aloud to ask them to lift stuff up, and you can let them go but call security.
An I am management so im aloud to confront them. And we all wear plain clothes.
You may have signs at the door saying that if you enter the store then your bags may be checked once you exit....
BUT
Legally the customer doesn't have to let you check their bags. All you can do at this stage is let them know that it's store policy to do so, and perhaps if you have a pamphlet about it then hand it to them. Legally there is really nothing else you can do about it.

As for the plain clothes I was talking about loss prevention / security staff... not staff that work at the store on the service desks, or as shop assistants.

i used to work in retail and i will always alert staff to goings on cos as aisha said it does lead to staff dismissal.
i was working with a guy and ended up being mates with him and the owners knew we hung out, out of work hours.
anyhow while i was on my two wks holiday when him and another guy ripped off the ciggarette stash.
in the last wk of my holidays the boss called around and told me not to come in cos they thought i was involved ... (i did take this to d.l.i. and get extra out of them cos i proved i wasnt involved but the fact of the matter is it does happen..)
I think you've missed my point. I was talking about customers who shoplift, not staff who shoplift. People don't lose their jobs because of customers who shoplift!!!!

How many more times do I have to go through this??? 8)
 
Aishas Star said:
It might not be your job but its called courtesy. And in my store we DO get fired cause of shop lifters
So you're saying that if a certain amount gets stolen, then someone gets fired? I highly doubt it, unless it's a small business, which if that's the case then again I have clearly specified that I was only talking about big department stores.

So you feel that it's your duty to dob in someone shoplifting then?? Sorry I don't agree.

I'd really like to know who you work for...
 
lostpunk5545 said:
Recalling primary school days enables me to articulate the appropriate response:

Dibber Dobber
Hahahahahahah.

Had to laugh cause that's one of the things I'm actually getting at.
 
pekkie said:
... I just don't think it's our god given duty to *dob* on others when it's someone stealing from a store.....

I understand what you are saying but i cant agree with it. I think my biggest influence is my time in london. I saw stealing all the time and I think that I saw a huge amount of theft and other crimes. There is obviously a whole other COMPLEX issue about why society steals. And im not talking about people being cleptomanics etc. The whole poverty, struggling to survice, big coroporation against the battler symplex.

I am particulary dissapointed at eeze's complex about being a snitch. The whole mentality seems to promote the idea that the underclass are subject to a different set of rules. It promotes the idea of desperation and working against the system. I know the world is not utopian but I strongly disagree with people that do not think they should be held accountable for their actions. Grow up.

If you are going to be a theif - fine. Be a theif. But don't get pissed if you get caught. You should always be aware of the consequences and be prepared to deal with them. At the end of the day you ARE TAKING SOMETHING WHICH YOU DID NOT EARN.

If you want to have a bitch about the unfairness of society, cry a differnt tune but done be upset because hard working John Smith doesnt want you ruining his safe environment.
 
I think the rich should be held accountable for stealing our lives.

*kapow* *kapow*

Executed French Revolution style.
 
I do work for a small company that stocks expensive denim and dresses. Thats why we get in lost of trouble for missing stock, cause if it is stolen then we are deemed as not doing our job. Mind you we have no loss prevention in this company or any training in dealing with thieves, but in my old job i got it so i'm a bit ahead of the other staff.
My current companies view is, if you catch some one stealing, to chase them down the street. Stupid i know. But even just me saying to my old boss that i would risk my safety like that i got stern words. So now i just keep my mouth shut. But theres no way in hell im chasing anyone down the street.
Thank god my company just got sold to another that owns one of the biggest chains of ladies retail. Now not only will i get a much earned pay rise but we will but the end of the year have full retail training and our own loss prevention system.
 
My ex worked in a small store for a while and I used to go down to kee her company in the evenings when she was on a late shift. We both started to notice this one guy come in and nick stuff. At first we let it slide but it got to the point that he was'nt even being subtle about it so I confronted him outside one night. I was'nt aggressive or anything, i just asked him why he needed to pinch food. We ended up having a really long talk and I found out he was a heroin addict and most of his money went on smack.Now I don't condone what he was doing, but he was only stealing staples like bread, or some fruit just to eat. So we came to an agreement that if he needed something to eat just to ask us and we'd sort him out. He did this instead of stealing which I know is a hard thing to do if you have pride but is better for his karma in the long run.We would also pay for his food, so no loss occurred on behalf of the shop. Not that we told him that though.

There were however this scumbag couple that would come in at the busiest times of the evening and just brazenly take stuff as my ex could'nt really do anything as it was so busy. They did this numerous times and they got banned from the shop, which they did'nt take heed to and kept up their behaviour.The police got involved in their case as they had been abusive to my ex as well as other members of staff. I also found out where they lived as the police did'nt have too much to go on and the details were passed onto them.(plus they threatened my ex as she lived up the road from them)
They ended up getting done for shoplifting, had restraining orders placed on them and god knows what else.

Now stealing is wrong, period. But.... I think there is a difference between someone that takes staples to survive as opposed to little shits that steal ping pong balls and balloons. (god only knows what they intended to use them for)
 
pekkie said:
Also you can't actually make someone open their bags so you can check them, bet no one knew that. Oh and the shop assistant can't move or touch anything inside the bags, the customer has to do all of that. If someone refuses to let you check their bags then you have to let them go.

That's interesting! Usually I move stuff in my bag around so they can properly see inside, being the nice innocent girl I am. But I have noticed they barely even glance in anyway. I really don't know what good those bag checks are.
 
I agree with Up All Night, Papermate, Aisha's Star and anyone else in this thread who has expressed the opinion that people SHOULD alert someone if they see someone stealing.

I fully understand that larger stores factor stealing into their prices/budgets...but I think ethically/morally it is wrong.

I am not saying that I always occupy the moral highground, far from it in fact, but I do try to do the 'right' thing where possible. I just think that you would not want someone to do that to you in the same situation - and I think differentiating between large and big businesses/shops is understandable, but also a little ignorant. I work for an extremely large company, and I know if a lot of our stock gets stolen, it directly affects us as our managers have to write explanations for why it has happened, and our hours can be cut because our profit is low.

I just wanted to make it explicitly clear that I am talking about unnecessary stealing, no matter what age - as opposed to stealing to survive, which I realise is a completely different, and more complex matter.

I think it is society's responsibility to 'dob' if that's what you want to call it, on others - again - because if you were the one getting your handbag or produce stolen - you would want this.

I think everyone if they were in this situation, would prefer to be told if their stuff was getting stolen rather than not know just so that the person wouldn't be labelled a dobber??? It seems rather immature to hold the opinion of dobbers wear nappies or whatever - when this has far-reaching implications in areas of society such as whistle blowing etc. Would you also prefer people just sit by and watch corruption occur instead of reporting it - just to not be a dobber???
 
I dont have a set poolicy for this type of situation.

I tend to make my decsision based on all the facts available to me at the time.

For example..............I pinged a kid a few months ago who had put a few choccy bars in his pockets.........why??........cos it was a mates store.........lol.

Had I seen the same kid take the same bar in a Coles etc..........No I probably wouldnt have done jack shit.

If an adult did it though...........well if I just caught him and he was on his way already then I prolly wouldnt bother...........By the time I say something they wont even get to see him let alone catch him and it will only cause me probs having to answer a heap of questions.

If they are lookin suspicious as in the opening case then yes I prolly would and actually have said something in this circumstance in the past..............haha, turned out that what I thought was a possible shoplifter was actually some weirdo dropping his pants to young girls...........well I knew somethin wasnt right.,.......lol.

If the person looked really needy then yes I would prolly just walk on by and mind my own business.

So I make my decision based on the info I have available at the time.


I guess I dont prejudge whom I dob on...........lol.


I also remember that I knocked stuff off as a kid and I still turned out alright...........well sort of..............oh ok..Im totally screwed up and should have been thrown in prison when I was 8.
 
Originally posted by lostpunk5545
Recalling primary school days enables me to articulate the appropriate response:

Dibber Dobber


Yeah I'd probably laugh at that too if I still had a primary school mentality.
 
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