My very own rant place! Yippy!

So, I was ranting on a board, was told I should'nt rant there, just peeve. So I started a "rant only" thread, but then I was told it's okay to rant in Peeves or go to another place.... I give up. I'll only peeve in Peeves and Rant right here. My own place.

I've lived an interesting life, been almost everywhere, done almost everything, and have some unbelievable stories to tell.... I'll probably write a book one day.
It seems, that based upon my appearance, or my soft, polite voice... the way I was raised in school to speak with manners, that people try to fuck with me almost on a weekly basis...... which then leaves me no choice but to show a side of me they weren't expecting.
Example: I called my mortgage company. The automated lady doesn't recognize my phone number. So she asks for my SS number, again.... doesn't recognize it. I finally get to press "zero" and wait to speak to some man who hardly speaks English. I tell him the first problem, not recognizing my phone number or SS number. He puts me on hold. 12 full fucking minutes go by. Luckily I have unlimited minutes. He cones back.... I repeat the prior sentence. No response... because he had no clue what I just fucking said.... his little computer screen doesn't have the key word "unlimited minutes", I'm betting. He asks me for my fucking loan number. I'm driving. I tell him so. Isn't that what my fucking SS number is for or my home address.... you know, the address I'm paying the mortgage on???? The idiot finds my loan finally. I start asking about a charge... the reason for my call.
He starts picking a fucking fight with me about not having my loan number.... I swear I just told him I was driving. I shouldn't really even be on the phone at the same time!
That's IT! now I have to be a bitch.
I tell him:
First of all, YOU not having MY correct information in your system isn't my fucking fault... I'M the customer, I've paagent first and SECOND mortgage to you for 6 years now!!Fix It. It's your job, not mine!I then demanded to be transferred to someone BORN in the United States, because I'm sue there is no way you're going to understand why I'm calling.
I get a woman with a good 'ole southern accent. She helps ne understand why my mortgage payment had $42.00 in "extra fees due". A letter explaining it would have been nice.... so I pay the 42 bucks right then and there. Now why in the world did that have to turn into such a big ordeal???? WTF

 

Good rant Aok, and welcome to Blogs! I enjoy reading your writing in SO (although I rarely have any good peeves to post these days), and look forward to reading your stuff here.

The main reason for your ordeal: cost. It costs more to have a person on the other end of a customer service line than a fully automated system, and if you have to have a person on the line, then it costs way less to have someone in India than an American. The final person you spoke to was probably a 'Tier two' or perhaps even three; someone who deals with the more difficult (or 'escalated' as I've heard them called) cases. They make more than the tier ones, and are less often outsourced as they often require more expensive training than a call-centre script.

That said, call-centre work is some of the most miserable, soul-crushing work there is. You shouldn't have had your case escalated like that, sure, but I would not have wanted to be the poor sap on the receiving end of your eloquent wrath.

 

Ya, I do feel bad afterwards... but they really do push me to that point! Thanks for all the info.. I guess it's a hard job for them, but Virgin Mobile made me startstereotyping.. I'll tell that story some other time!

I'm sure I can keep you well entertained... at least now I have an outlet! I always have enjoyed writing... I seriously want to write a book- non- fiction and fiction, but I don't know where to start? I'm sure it costs money... Everything seems to, nothing is ever truly free, right?

I'm glad you are a "nice" Dave, I had a mistake of a quickie marriage in a very vunerable time in my life to a man named Dave! It was over within 1 year with a restraining order in place.Two things came out of that situation: A gorgeous daughter and a stronger me... My dad smacked me around often... I was damned if that asshole would... I threw anything within reach aiming for his head, probably with inhuman strength, partly seeing my fathers face in the commotion. He'd start coming after me, threating violence, but he never got the chance to seriously hurt me.... He was outta there after one call to the police.
So... I'm glad you are a "nce" Save!

 

That's the problem with having a common name; people usually have at least some pre-conceived association with the name because of someone else. Generally it's harmless, but some Daves really give us a bad name, ya know?

I try to be a nice Dave, so thank you.

 

Dave, I'm glad you read through my iPhones typo's! It has a mind of it's own sometimes.... I feel another rant coming on! Thanks D-a-v-e! In my defense, it was after 4 in the morn!

I have dr. appointments two days in a row. I already know there will be lots to rant about. Today, I am wanting to walk in my doc's door on time, just once. I have tried different routes, left earlier, but for some reason, the last 5 times, I've been late. Wonder if I'll make my goal today?
Okay, I saw one complaint on Facebook about Lost. I don't want to toot my own horn, but I knew long ago, it came down to "heaven and hell", if you will. The poster thought the ending sucked. I didn't! It was perfect. All sitcoms have to come to an end...the people do have real lives to live!
But what about the pilot, or Miles, etc? IMO, they decided NOT to meet there that day.... or they are not dead yet, maybe they survived yet another plane crash.... or they went to hell.... who knows......who cares? It's over.
Okay, okay. One thing- I thought that they should have made the ageless Richard shown turning into the "Smoke Monster" and that he was really the nameless brother who said he was going to get off that island- and that "Locke" really was Jacob..... they were able to warp into whomever they chose, whenever they chose.....and the twist would have been Jacob was always evil from the begining, and the "Smoke Monster" was always good. And at the end, they would have shown the fake Locke turn into Jacob and show the "good" brother" in the church with everyone else....just my own thoughts on a cooler ending.
Oh well, time to start my day.
Let's see if I make it to my doc on time. For now, I'm going to go get some much needed vitamin D from the sun... it's been a long ass, cold ass winter here in lovely Wisconsin.

 

Wow, I can't believe it... I actually made it to the doc on time today. Amazing!! What was freaky was I ended up right behind the same lady I was behind near the same time 2 weeks ago, but I was running late and in a hurry. She was pissing me off to no end.... when she came to the railroad tracks that are smooth as a baby's behind, she got a big "Fuck You honk" from me.... I flippin knew she would come to a crawl at the tracks. She gives me the finger... I return the gesture, but I double barreled her ass.
So ya, I end up behind her again! but.... I had 3 minutes to spare, a good Journey song was on, I was having a good hair day and my freckles are beginning to make their yearly appearance, so I didn't let it bother me!!! Wow!
So I had a great day all around, even trying on swimsuits was less painful since I've managed to drop around 30 lbs after struggling with thyroid disease for years. My body finally found my metabolism again! Yup... a good day, thats is, until 15 minutes ago while checking my bank account. I found a debit from reunion.com cone out. WTF? I remember some pop up while on Classmates, but I don't recall signing up and giving permission to debit my account. It's only $8.94, but I never noticed it before... Multiply that by a million people... I'll take that much cash!
So after asking for my "lost password" and receiving no response, I found the customer service email link. O copied and pasted what I wrote:
Wow, I can't believe it... I actually made it to the doc on time today. Amazing!! What was freaky was I ended up right behing the same lady I was behind near the same time 2 weeks ago, but I was running late and on a hurry. She was pissing me off to no end.... when she came to the railroad tracks that are smooth as a baby's behind, she got a big Fuck You honk from me.... I flippin knew she would come to a crawl at the tracks. She gives me the finger... I return the gesture, but I double barreled her ass.
So ya, I end up behind her again! but.... I had 3 minutes to spare, a good Journey song was on, I was having a good hair day and my freckles are beginning to make their yearly appearance, so I didn't let it bother me!!! Wow!
So I had s great day all around... until 15 minutes ago while checking my bank account. I found a debit from reunion.com cone out. WTF? I remember some pop up while on Classmates, but I don't recall signing up and giving permission to debit my account. It's only $8.94,and tbhis is my email to them, after searcinh for customer support..i think they get the hint to cancel!
Time for some (if you have an iPhone, you'll see it!)
Til torrow y'all..

 

Happy 4th of July... Hope no dumbass non- fun people don't call the cops on people who blow off fireworks...ONE day a YEAR!!! Stupid bit h across the street frome called the cops on a mans family 2 houses down from me. Bitch.