Fucking Telstra customer "service" arseholes!!!!
Here's me, ringing up to get a line connected, so I can get Naked ADSL2+ (I connect the line, my ISP connects my net, then disconnects the phoneline).
But this arsehole is having none of that. Tries telling me that my ISP will be shafting me and there are plenty of ISP's (shock horror, BigPond) that don't charge fees like that and don't have any hidden charges. All I wanted was a line connected, but he decided he had to lecture me on economics. Telling me I'm stupid for going through someone else and not BigPond.
I tell him, "Look, I don't want BigPond, I want my ISP, since they offer 72gigs a month of ADSL2+."
Him "Oh, but BigPond is unlimited downloads with no other charges."
So I'm looking at it, and who'd have thunk it, they actually charge 15 fucking cents a MB after 12gigs.
Him: "Oh, no. You can get a special deal where we don't charge you for that. Instead we just slow it down slightly." (Yeah from 24,000Kps to 64kps)
So he wants me to pay $70 a month for 12 gigs. Or I can go to exetel and get 72gigs a month for $85.
So I told him to fuck off and connect my phone. He did and we hung up on each other.
If I thought it would do any good, I'd complain. Fucking cunts.