I thought you studied psychology

:D
Why ?
Anxiety I'd guess. Fear of being turned down, embarrassment about explaining to a stranger that you've "fucked it up" (even if that's not really how things are). I can understand that.
I would expect credit unions to be pretty understanding, but who knows? Some people can be cunts, or just ignorant and insensitive.
I need to make a phone call, to a couple that I've known for about 20 years, as they need some help with their computer, which I've been maintaining for those 20 years. I can't do it. They need my help, and I am able to help them, and I have no reason not to phone them, but I can't do it. They emailed me three weeks ago. At the time I was not in the best state of mind, sleeping through the day and awake at night, mostly because I was stressing about my upcoming court case, which I'd decided was bound to result in me being banned from driving. Not the end of the world, but I'd worked it up in my head to be close to the end of the world. I had other things going on too, like my uncle's terminal (probably, he decided he doesn't want to know the prognosis when he was told he was too weak for chemo) cancer. But nothing taking up my time, as such.
So now I've had my court date and I'm not banned from driving, and I'm in a better frame of mind, I feel able to deal with fixing my friend's computer problems, but I still can't phone them because she is a talker, and will ask how I've been, and I normally have a good relationship with her and will chat away for a while on the phone, but I don't feel able to tell her that I've not phoned her because I've been "miserable" or "depressed" or whatever. And I'm not a particularly good liar. So I'm sitting with the phone here and I want to help but I can't make the call. And every day I do this it gets worse because that's another day I'm letting them down with no good explanation.
I can quite happily tell the whole world on Bluelight though
So I can quite understand how the most apparently simple things can be impossible.
Anyway, JSA, I did my online form on Wednesday night and I just got a text from JCP telling me when my appointment is. January 14th. Yes, last fucking month. So I've phoned the number it tells me to phone if there are any problems. "We're sorry but we can't take your call right now. Please try again later."
Maybe their texting system is fucked up and I actually have an appointment in the future rather than the past. It might even be today. I'm a trifle annoyed. But now I have that to deal with and an impossible fucking phone call.