I sincerely hate HP. I honestly think they hire monkeys instead of human beings there. Nothing good ever comes from buying a computer from HP...and especially nothing good ever comes from calling tech support. For example I called HP because my battery dies after 2 minutes of being unplugged and I just bought the computer 7 months ago. So I call HP and I get this really nice Indian fella who tells me that batteries are only covered for 6 months but he tells me that he will see what he can do about getting me a new battery. So he talks to his manager and guess he convinced him to send me a new battery and so I'm now talking to his manager and his manager says they are going to go ahead and send me a new battery. Well today the FedEx man comes down the driveway and he has this big old box and I mean it's a rather large box probably around 15x10x5...and the FedEx man goes "Wow an empty box" and I laugh and say "Yeah, that's HP for ya". Little did I know that he was not lying when he said an empty box. I just figured he was joking about the size since a battery is so little and this box was huge. I grab the box and I think to myself this is actually a bit light but I didn't think much of it. So I open the box and I peer excitedly inside and what do I see? Nothing... HP sent me a box. An empty box. Just a box with nothing inside it but a return shipping label and a strip of tape to tape the box back up. I stick my hand inside the box to see if perhaps there was some type of hidden portal containing my lost battery but there is absolutely nothing inside the box. I feel around each corner and shake the box. I then decide that I must have done something wrong in the process of opening the box so I place the shipping label and tape back inside and then turn it upside down. The shipping label and tape fall out but no battery. I stare into the empty box thinking that perhaps a battery will just magically appear if I stare at it long enough. I have called tech support and the guy gives me a case number and tells me an agent will call me and send me my battery. In the process of talking to him I look into the box and fiddle around the the shipping label and tape strip again thinking that there is a battery hiding around somewhere in there and I don't see it. So now I'm sitting on my deck and I am almost compelled to go into my room once more and look into the empty box because I am just dumbfounded to think that HP would actually send me an empty box. I mean they could have stuck a in broken battery, they could have stuck in a battery that exploded, they could have stuck in a used battery, hell they could have stuck in a rock...but no, they stuck in nothing. At least the previously listed items would have given me the peace of mind to not think that I am somehow missing this imfamous battery that is lurking somewhere in that enormous house-size box.
I am indeed greatly disappointed. HP should add the letters CS to the end of their name so it could stand for "Helping People Commit Suicide". Fuck you HP.
Seriously.
I am indeed greatly disappointed. HP should add the letters CS to the end of their name so it could stand for "Helping People Commit Suicide". Fuck you HP.
Seriously.