Getting a server error notice after posting

[neversickanymore]

Last couple of days i’m getting “there has been a server error” after posting. i’m not sure if that’s the exact notification, but it’s close. The post actually makes it through, but if i try and repost it ends up a double post. I have seen some double posts lately so likely others are getting this too.

 

[PtahTek]

"oops" is what i get but when i refresh the post is there idk

 

[neversickanymore]

“Oops! We ran into some problems.
A server error occurred. Please try again later.”

That’s the exact message

 

[PtahTek]

all i read is opps. lol im done after that.

 

[mal3volent]

Me too @neversickanymore . It's very annoying.

 

[streaM Freak]

Last couple days haven't been able to sign in from my phone. Laptop i can sign in but getting same posting error as everyone else - easy fix is assume it posted because it did - refresh page after posting

 

[tryptakid]

Been having an issue where when I comment, it says "ooops" something went wrong, but the comment seems to go through, but I see a "view more" posts pop up. It makes it seem like my comments aren't landing but they actually are.

 

[deficiT]

Yeah, this shit is definitely getting annoying.

Give me permissions and I'll try to fix it lmao

 

[deficiT]

From the small bit of research I've done, it could be an add-on that is causing a malfunction.

We need @TheLoveBandit to get come out of retirement

For one... Last.... Job

 

[deficiT]

I didn't break the forum when I put the trophies on, right? That's the only big thing I ever really implemented or changed. But it seems like everything was fine for a while until recently. So maybe it's not the problem, but maybe an update or a new add on, could be interacting funky with the trophies.

 

[deficiT]

1. Check the Server Error Log
Navigate to your Admin Control Panel
(ACP) > Tools > Server error log.

Look for database deadlocks, Max execution time exceeded errors, or memory exhaustion limits during the execution of XF\Repository\Trophy or XF\Cron\Trophy.

Take note of any third-party add-ons mentioned in the stack trace.

 

[deficiT]

Identify and Clean Complex Trophy Criteria

The more complex your trophy rules, the harder your server has to work on every single post save.

Go to ACP > Users > Trophies.

Look for trophies using intensive criteria like "User has liked X posts," "User has been registered X days," or

[[criteria tied to massive third-party add-ons (like advanced shop items or complex ranking systems).[[ - > don't think this last one will apply, trophies shouldn't be connected to any advanced shop items or complex ranking systems



Temporary Fix: Temporarily uncheck "Automatically award this trophy" on complex trophies to isolate which rule is stalling your database query.

 

[deficiT]

@alasdairm @Tronica

^^^ that could be a place to start

 

[Tronica]

Hey all. I recall when we last activated a newsletter plugin we got errors. I asked Ken to look into it again so maybe that’s the reason. Will ask him to debug.