AppleCare

Damn!!!!! My battery exploded on my MacBook Pro last night. I went to the Apple Store today and had it replaced for free which was a $130 value!!!!!

Prior to this I had the system board replaced (for free) which was a $1500 value.

I'm tellin' ya... if you buy a MAc it is a wise decision to spend that extra $350 for their AppleCare program.

Customer service is awesome and repairs are quick.

Shit, take it a step further and spend $80 on VMWare fusion so you can run Windows simultaneously.

Man, I'm happy that all this didn't cost me shit!!!!!

 

Im so jealous. I wanna MacBook.

 

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^haha! I agree. I would never have purchased a Mac (mine was a gift) but I am quite happy with it. Running Windows on it is huge for me and besides the hardware issues I've had (which were taken care of for free -$350) it has been a solid machine

There are many simple functions that I feel it should be able to do that it doesn't. To be honest, the functions I complain about may be possible but it could be my lack of knowledge or willingness to research on how to do them that is the real issue

I'm HUGE on good customer service and their's is above and beyond. Many companies could take a page from their book on how to treat and service their customers