Info Apple pop up when only on my phone

Just a little pinprick

Just a little pinprick

Bluelighter
Joined
Dec 8, 2019
Messages
1,236
Location
J.C.N.J.
I use my iphone,ipad, and aMBP to log in sometimes,sometimes on the iphone i get a pop up,is it a virus i picked up and is there a way to remove it cause i cant use BL on my phone while im outside…

 
Just a little pinprick said:
sometimes on the iphone i get a pop up,is it a virus i picked up
Click to expand...

i doubt it's a virus - it just looks like some scam page. don't click anything on that page - just close the page.

look at the screen - you have 2 clocks. your system clock is showing 10:17 and the fakey screengrab underneath, which they're displaying to try to make you think is from apple, has a clock showing 9:41.

just close the page/tab.

you appear to have 33 browser tabs open whch may also be confusing you so i'd suggest you close any others that look weird, if not all of them.

Just a little pinprick said:
i cant use BL on my phone while im outside
Click to expand...

what happens when you try to access https://www.bluelight.org/community/forums/ when you are outside?

do you mean that you have this issue when using your phone's data connection but not when connected to wifi?

alasdair
 
alasdairm said:
i doubt it's a virus - it just looks like some scam page. don't click anything on that page - just close the page.

look at the screen - you have 2 clocks. your system clock is showing 10:17 and the fakey screengrab underneath, which they're displaying to try to make you think is from apple, has a clock showing 9:41.

just close the page/tab.

you appear to have 33 browser tabs open whch may also be confusing you so i'd suggest you close any others that look weird, if not all of them.



what happens when you try to access https://www.bluelight.org/community/forums/ when you are outside?

do you mean that you have this issue when using your phone's data connection but not when connected to wifi?

alasdair
Click to expand...
When i home that link with my home wifi or phone data its works fine,i get that pop up when im away from home and my phones wifi is still switched on in the phone but im walking or stationary when my phone should be using data and i go to log into BL,,it usually takes 5-10 seconds after BL opens up then i get that thing…the two different times is just when i first took the screen shotand the open pages got nuttin to do with it…
 
very curious. the screen is definitely not from apple and the fact that you only see it when using cellular data is a hint.

i did a quick search and turned up the following:

the internet said:
Work through these steps in order to clear the pop-up or background connection:
  • Close the Safari tab and clear website data. If the error appeared while browsing, close the tab immediately. Open Settings, scroll down to Apps (or Safari on older iOS versions), select Safari, and tap Clear History and Website Data. [1]
  • Check for unauthorized Configuration Profiles. Malicious websites sometimes trick users into installing profiles that route traffic through third-party servers. Go to Settings > General > VPN & Device Management. If you see an unfamiliar profile (especially one mentioning safekernal or an unknown certificate), tap it and select Remove Profile. [1]
  • Remove spam Calendar subscriptions. Some pop-ups subscribe your iPhone to spam calendars that send fake "virus" or "error" alerts. Open Settings > Apps > Calendar > Calendar Accounts (or Settings > Calendar > Accounts). Look under Subscribed Calendars for anything you do not recognize, tap it, and select Delete Account.
  • Reset your network settings. If the error persists across multiple apps or Wi-Fi networks, clear your device's cached network and SSL data. Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. (Note: You will need to re-enter your Wi-Fi passwords afterward.) [1, 2]
Click to expand...

alasdair
 
same idea, just different steps:

the internet said:
Steps to Clear Browsing Data
  • Open Chrome on your iPhone.
  • Tap the More icon (three dots) in the bottom right corner.
  • Tap Settings.
  • Select Privacy and Security.
  • Tap Delete Browsing Data.
  • Choose a Time Range (such as the default 15 minutes, last hour, last 24 hours, last 7 days, last 4 weeks, or All time).
  • Select the specific data types you want to remove (such as browsing history, cookies and site data, cached images and files, saved passwords, or autofill data).
  • Tap Confirm and then tap Delete Data (or Delete Browsing Data) to finish. [1, 2, 3, 4]
Click to expand...

alasdair
 
You must log in or register to reply here.
Top