Oh well. Here is the customer review I put on various Perth websites today about the strata company who (erm) "run" my block of flats:
StrataMatters Hillarys are CON ARTISTS.
Firstly their fees are INSANE. I am an owner-occupier and the quarterly fees work out to over $100 per week.
Secondly ...what do they spend these fees on? For example, the plumbing in my building is a standing joke with Perth tradesmen: the main stack has needed replacement for about 15 years. The lift doesn't work. The cockroaches are out of control. StrataMatters are not interested.
But they HAVE seen fit to install an electronic gate with a mystery PIN number that not even residents are allowed to know. We were all charged about $400 for electronic keys. If you lose your key, you can't get in or out. I am not even sure this is legal.
Thirdly - as the gate situation exemplifies, they are bloody idiots and incompetent. They don't know the property at all, where anything is, not even basic stuff like where is gas meter etc...
And finally they are incredibly rude, smarmy and unprofessional. STEER CLEAR of these characters. They are grandiose and futile. They may very well not even exist.