What I've noticed from being in the industry 15+ years is that the cheaper the restaurant the cheaper the tip. As you go up in food service the tips get better. Depends on city as well. When I worked in big cities tips were always 20% or better (same goes for nice restaurants in nice neighborhoods) but when I work in cheap diners or shitty little towns tips are anywhere between 10-15% TOPS (with some stiffs as well). I put a lot into my service..my opinion on the matter is that everyone whould work a busy service shift at least ONCE in their life and then maybe people would understand.
Manboychef: I can't stand tip sharing. I have worked with pooled tips before and I hated it. Not only do I end up taking more tables and responsiblity than my fellow co workers but to tip share with the kitchen, who routinely gets paid much more than I do hourly just pisses me off. I work my ass off for those tips, I have to tip out on my sales percentage, no matter what I get tipped and I also have to pay taxes on my sales (at least 10% of my total sales or I'll be audited), no matter what I get tipped. Back of the house employees do not have to pay taxes on their tips. But this is just my OPINION though...Oh and I disagree about the food runners job being the hardest...that is a cake walk. All you have to do is take a tray to the designated table and drop food off. I opt out of a food runner if I have the option. OFten the food runner will just "auction" your food. I always write down in order so I can serve food without having to ask who ordered what. Again, just my opinion though
As for how I tip..I base it off of service. I don't think a shitty server is entitled to a good tip just because they are a server. Excellent service gets 20% shitty service gets way less. If I'm ignored 0%. TIPS:
To
Insure
Prompt
Service!!