Okay, I am so beyond peeved at my internet access provider right now. The following happened between the hours of 6 and 8 this morning. To indicate how servere my sensativity to pet peeves are, I was on 2mg xanax and 5 shots of vodka at this time, feeling pretty great.
I'm having a conversation with a good friend of mine on messenger. Though the conversation this time was same time-zone, on other mornings I am often awake at these odd hours and on the internet (aside from playing around on BL) to talk with my friends from Australia (where I used to live), as well as occasionally with former colleges from my research days in Aus ("Skyping" or whatnot...).
Anyway, I believe it was around 6:25 that my internet goes down. Great....But also odd, because I've noticed that in the past two weeks, this has happened now 5 times. And it's all between 6:25 and 6:45.
Step #1: Wait 5 minutes, give my router a backrub, etc. FAIL.
(This is the point at which a normal person I think would just walk away....

But no, just scroll down and see how the story is just beginning!)
Step #2: Grab the Yellow Pages and find the name of the company. Call the number. Of course, I get "Welcome to _____. Your call may be monitored, etc. Press 1) for information on a new account, 2) for updating and existing account, ..., 9) for technical support.
I press 9. "Welcome to technical support. [I kid you not] Please bend over (assuming the router was on the floor, hmm it sounded kind of perverse to me) and look at the front. How many lights do you see flashing?"
ARE YOU KIDDING ME? Give me an option 10, for "people who know more than a monkey about a computer, but just want any detailed information about why their server is down from a LIVING, BREATHING HUMAN BEING."
I noticed that the automated thing must have been like a tree structure, so I started going through all combinations, hoping one could get me to a person, who I could just say "can you possibly direct me to what I need?"
But no. FAIL.
Step #3: Call the Business Line of the same company, which is a toll-free national number, in hopes to get a person, even if I sound like an idiot.
I do the tree approach again with their automated process. And it did work, I got a person, and was then transfered to another person.
Redleader: "Hello. Honestly, I couldn't understand the last person's accent. Here's the deal, I'm from ______ and my server's down. Is there any way that you can give me more information about when it will be back up, as in if this is some type of routine downtime, or whatnot?"
Operator1: "Can you give me your telephone number."
Redleader: "Gives it."
Operator1: "And the last four digits of your social."
Redleader: "X-X-X-X"
Operator1: "That's not what we have on file."
Redleader: "Umm, I don't know what else to say. That's it....I promise."
Operator1: "Sorry sir, but you'll need to update that under your account on our website."
Redleader (now level 7 on a 1-10 madness scale): "See, I told you before. My server's down. So that's not possible. But you've got my account pulled up right there..."
Operator1: "I cannot do that. But you say your server is not running? Did it come with an instruction manual? Maybe there's a secret switch to turning yours back on again."
OH MY GOD.
::hangs up::
At this point, I knew that my friend, with whom I was conversing, was probably gone and that now it was just me with a vendetta against my internet provider. So I call a friend of mine who is a computer genius.
Friend: "Dude, I'm in bed with a girl and it's 5am (two time zones back). WHAT THE HELL?"
He used to live where I do now and had the same company. So he was like "here, let me find it. Okay ya, call this number. It's not listed in the yellow pages, but it gets you straight to 24 hour tech support. They are also morons, but might be of help."
Now "moron" to this friend is still like a very smart person to me, so I call the number.
Person on it: "Hey, welcome to ______ support. My name is ______."
Redleader:" Look, I hear you're a cool guy and will cut to the chase with me (I don't even know what I'm saying at this point)."
Person on it: "Umm thanks. You know, we do pound Monster Energy drinks all night....I'm happy as a horse right now (is that even a saying??)"
Redleader: "Apparently I don't even know my own social. But ya, here's my IP address. Can you tell me why I cannot get online?"
Person: "Hmm :minute pause:. Your server's down."
Redleader: "Is it routine maintenence, or is something really f*cked?"
**--BEST PART ABOUT TO HAPPEN--**
Person (in a cold and calm voice): "It looks like.....your server got hit by a car."
Redleader: "Oh really? You don't see that everyday, do ya? What, is it located in the middle of a highway?"
Person: "Our guys are working on it, though. Let's see, 6:50 was when the support arrived and ya, it should be back up, I'd say no later than 8."
Redleader: "Thanks."
I'm not even going to talk about a server getting hit by a car, or in the hypothetical case of that happening, it being repaired in 70 minutes or less.
Okay, so either I'm being lied to, or there actually is someone who religiously is driving some type of magical car that can injure a server for around 2 hours, at the same time most mornings. In this crazy latter case, I am going to pull $500 out of my savings, buy a lemmon, and intercept that car. I will be waiting every morning. Even at the expense of conversations with my friends, I will be waiting (though I am a bit nervous, becuase if a car can do that kind of magic to a server, what will it do to my lemon???).