Have you checked that onboard audio is enabled in the BIOS? Got the latest chipset drivers off your laptops manufacturers website? In the device manager when you go to control panel -> system does it show up in the list of hardware? Stating the obvious I guess, it's difficult to fix stuff like this without having the thing infront of me! Good luck anyway, it does sound like a software/configuration issue rather than anything being physically wrong with the hardware.




lol.