It's funny, I've also found the dropper dispensers (in the x-treme kit, anyway) to be unusually hard to work with for some reason. They're the same kind of droppers you find in most essential oil bottles, and while thick oils (benzoin) don't like to come out that way, I have never had problems with thinner ones. Yet they're so frustrating with the reagents, which doesn't make sense. They're so thin and watery, the little air bubbles should have no problem rising and forming the drop. Maybe it's a surface tension thing. (My Marquis tester came from DanceSafe and doesn't have this problem, for whatever reason.)
</whine> </bitch> </complain>
I find that if I very gently shake downward that it encourages the drop to form, but then you gotta be careful or you get like six drops when you only wanted one or two.
If you have eyedroppers or some such to replace it, the dropper dispenser is merely a "plug" insert and can easily be removed from the neck of the bottle (rubber gloves though, please).