June 4, and Final Thoughts
My final morning in the nursing home passed remarkably quickly. I felt entirely unencumbered, now without not only my walker, but all my treatments and medications as well. No one came in my room to check on me as I washed, packed my things, and made my own bed for the very last time (more out of concern for making a good final impression, than any practical reason). By this point, I was filled with a strong sense of “the gig is up”, and could sense that my departure, on this beautiful warm Thursday morning, was nigh.
I ate my final breakfast with my two WWII veteran friends, who had apparently forgotten that this was my last day. One of them asked me, “See you at lunch?” when I got up to leave, and it pained me to break it to him that this was likely the last time I’d see either one of them. They tried their best to be old soldiers, hiding any outward shows of dismay. But I could tell in the way both of them gripped my hand to say goodbye, that they would miss me terribly, and had been quite entertained by my presence.
After that, I wandered the nursing home, inside and out, saying goodbye to everyone I could find that I’d gotten to know over the past ten days, residents and staff alike. In was once again filled with the familiar feeling, which I’d felt at other times working at nursing homes, that I was a celebrity guest on Sesame Street, and my cameo was sadly coming to an end. I tried hard not to make my goodbyes overly dramatic or drawn out, for it was a weekday, and I could clearly see that people had things to get done and places to be.
At 10:00, the reporter from Corporate Headquarters who had interviewed me the day before reappeared, as I strolled the grounds by the same llama pen I’d first seen when I’d arrived. He had some final questions for me, about what I had learned and what my final impressions were. This segued seamlessly into my final debriefing in the CEO’s office, which included the director of personnel as well.
The main question on everyone’s mind was this: What would I be taking with me from this experience into my medical practice? To answer this, I referred back to the time I was forbidden from leaving the front door on a beautiful day without an escort, and forced to make do with sitting by a large window. That incident had made an impression on me, and given me a strong taste for what it’s like to have my personal whims and lifestyle choices limited by the orders of a health care practitioner. The doctor and social worker had both told me that one of the chief duties of a nursing home physician is to sign orders, and that some of them did so quite unceremoniously, and without even reading many of them. I decided, based on my own experience, that if I ended up in a position of executive decision making in a long term care facility, I would make every effort to get to know the people for whom I was giving orders. I would keep in mind that every order I signed, even if it was arguably warranted by the patient’s case literature alone, had the potential to have serious ramifications in the life of a human being, who might not have much life left. For example, if I knew a resident well enough to know that being outside in nature was the only thing that brought him any joy, I would think long and hard about signing an order forbidding him leaving the building unsupervised, even if his condition made this potentially unsafe. I might end up signing it anyway, but not without due consideration for the resident as a person.
The debriefing consisted largely of the four of us musing about staff and resident reactions to my presence, which were largely in keeping with my initial perceptions: some initial discomfort, eventual acceptance, and above all, constant curiosity.
The biggest nugget of wisdom we unearthed during that final meeting, however, concerned one of those things that’s always right there under our noses which we seldom think about: food. I remarked that my faculty advisor for this nursing home stay seemed very eager for my comments about the food, and eating arrangements at the nursing home. It was then that the three staff members all concurred on something that should have been obvious to me all along: a nursing home resident’s social life revolves entirely around meals. It’s what they look forward to, what they make small talk about, and in essence, what they live for. No wonder my experience inevitably involved me being put on prescribed diets that were less than palatable, for this clearly has the potential to make or break the quality of life of any real resident.
I told my debriefers of my adventures backpacking, and how even when I ended up stranded in dreary, backwater corners of the Third World, if I truly loved the local food and could look forward to eating, my situation was never that bad. This was typically more noticeable when absent: if I was traveling somewhere where I couldn’t stomach the local fare (Indonesia comes to mind), all the other activities of daily life quickly became a chore, and my morale flagged. I informed everyone present that cooking was one of my favorite hobbies, because one should never underestimate the mood-lifting power of a quality home cooked meal, tailor-made to one’s own tastes. I then remarked that I had, as a very reluctant fan of processed meat, consumed hot dogs and baloney for the first time in years since living at their facility. I was able to abide this knowing that it would be a one-time thing. I really felt bad for any fellow foodies, resigned by their status as long term care residents, to eating such things on a regular basis. The CEO told me that at this corporation’s homes in Florida, fine dining was available for every meal, by resident demand. As those who could afford to retire to Florida tended to be trendsetters in the world of long term care, she told me that this was becoming a common investment for nursing homes elsewhere, as a way to raise resident satisfaction.
My mind raced back to a portly 90-something woman on my first nursing home job. She used to pass the nurse’s station slowly in her wheelchair each morning, throwing up her hands slowly and declaring in her thick Long Island accent, “I can still eat!” I remembered telling my father about this, humorously. But my father, a clergyman with a sharp eye for people’s inner struggles, latched onto this anecdote a bit more seriously, and asked me, with narrowed eyes, “And what do you think she means when she says this?” I was forced to admit that from this resident’s point of view, there was nothing humorous at all about her comment; she was expressing great resignation at her inability to do all the things she once loved to do, with the singular exception of eating. The humor was entirely provided by me, as a way to emotionally distance myself from another’s struggle, and perform my job mechanically. This woman’s death, halfway through my time working there, had followed a brief period when she was not even able to eat anymore. I wondered in retrospect whether this was anything but coincidental. A greater appreciation for the comforting power of good food is definitely one thing I’m taking away from this experience.
More generally, I feel the greatest experiences I had as a nursing home resident were those that did not directly involve health care procedures at all. I was already plenty familiar with nebulizer treatments, crushed pills in applesauce, and awkward physical therapy maneuvers, long before this project commenced. But it was those other aspects of a resident’s daily life that I was only now awakened to: the eating of meals, the sleeping arrangements, the finding of quiet places to sit and write, the toleration of interruption by visitors. What is nursing home life? It’s a pull-string neon light that glares and hums. It’s the window that stays open and makes the room cold, when your roommate’s wife forgot to close it. It’s painters needing to close your door and scrape on it at random times. It’s the nurse at the front desk, with her book of resident faces. It’s the whiteboard on an easel in the main hall, listing the day’s activities. It’s the distinctive stains on the carpets, which you don’t want to know too much about. It’s caffeine as self-medication for boredom, and not seeing the obvious inconsistency in this.
I only hope that many more health care workers who’ll spend their careers working with the elderly in long term care can have the experience I did – to live briefly as one of the residents they’ll be caring for. It pleased me greatly to know that the facility I lived at has instituted such a program for their own nursing staff, and can only hope that others follow suit.