Ksa
Ex-Bluelighter
- Joined
- Aug 13, 2010
- Messages
- 2,095
I worked 7 months for a major Canadian bank as a Financial Advisor trainee. The existing advisers are evaluated based on metrics that roughly measure how many products you sell to a client and how expensive they are. After a month I was in good enough shape to welcome clients into my office for appointments.
Here's the thing: They refused to give me a metrics based target saying that for my training, I have no target. They also refused to communicate to me my sale figures. I eventually documented those in an excel file to keep track of my progress and I can safely say that I'm a great sales person that can surpass my colleagues on many occasions on their metrics.
About a month ago, my supervisor monitored me in person in my office for an appointment, and stated that I'm nowhere near what's required to be a financial advisor. When I inquired on what the requirements were, vague and obscure clues were given to me, such as "you need to better relate to people" or, "you need to skim more of their personal life" or "you need to extract the essence out of conversations".
Manager told me that I need to improve, but my sale figures are above the metric requirements of even regular, well established financial advisors within my district. I give away great products that my clients love using, and are profitable to them. Yet, for some unknown reason, and for a lack of mysterious metrics that can't be expressed in figures or numbers, I am failing to become what they like to refer to as a successful financial advisor.
You probably don't but, does any of you guys know what the fuck they want from me? I'm really close to giving up this job because I don't understand what's going on.
Here's the thing: They refused to give me a metrics based target saying that for my training, I have no target. They also refused to communicate to me my sale figures. I eventually documented those in an excel file to keep track of my progress and I can safely say that I'm a great sales person that can surpass my colleagues on many occasions on their metrics.
About a month ago, my supervisor monitored me in person in my office for an appointment, and stated that I'm nowhere near what's required to be a financial advisor. When I inquired on what the requirements were, vague and obscure clues were given to me, such as "you need to better relate to people" or, "you need to skim more of their personal life" or "you need to extract the essence out of conversations".
Manager told me that I need to improve, but my sale figures are above the metric requirements of even regular, well established financial advisors within my district. I give away great products that my clients love using, and are profitable to them. Yet, for some unknown reason, and for a lack of mysterious metrics that can't be expressed in figures or numbers, I am failing to become what they like to refer to as a successful financial advisor.
You probably don't but, does any of you guys know what the fuck they want from me? I'm really close to giving up this job because I don't understand what's going on.