Soma and Cowboy_Mac, thankyou for taking the time to listen to peoples issues regarding the site, and to reply comprehensively.
I am not trying to offend/insult either of you or any of the other moderators, but I really do feel that 'shit' and useless reports and comments are not moderated enough. When other users read these crappy reports/comments, it gives them the impression that reports/comments such as that are tolerated on the site, and in turn they may start posting crap of their own. I think a 'zero-tolerance', or 'near-zero-tolerance' policy should be seriously considered. I understand that moderators have lives of their own aswell, and cannot be dedicated to the site 24/7, but maybe you need to recruit more moderators, or somehow implement a system that increases efficiency when moderating reports/comments ? Maybe something that automatically alerts moderators when the words "sik, re', smacked, coke, and wigger, etc" are used ? =) Of course there is no need to tell users you have a system such as this running, or else they will just use different language to get around it... I really don't know. I think its a difficult job that you have taken responsibility for, and can't express my gratitude enough that you take your personal time to help the community.
The new Enlighten reporting initiative sounds like it should be good! Can't wait =)
JohnM: I think all of your points are very valid and interesting ones
Hopefully the pillreports.com crew will take them into consideration.
erokr