Your statement could be taken as the question of whether or not to keep psychiatry around.
Look, there's a natural sympathy for the suffering. And there's natural sympathy for the people suffering trying to take care of the suffering. There's no value in direct attacks on that, no value in destructive criticism. But at the same time there's limited value in constructive criticism, because it takes so much time for our tricks to trickle down through layers of bureaucracy. Any criticism is really but a reminder that people can be their own shaman nowadays, which is to say to the degree they're comfortable with that idea, and to the degree that they are disabused from the notion that the medical system typically does anything else than masking symptoms when it comes to the mind.
But I wonder whether taking that to the absolute global level, beyond the global village that the Internet still is, is tipping over into sentimentality. It's restoring sanity in the most powerful people on Earth that gives actual chances of avoiding systemic collapse, or at least some chances of a graceful downsizing. And these people can be assumed to be plugged in. Again, not saying you're technically wrong by any means. But once we downplay the power of media I think we've lost focus.