What if my problem is with the moderators? Who do I contact?
Please make a reasonable attempt to resolve the issue with the moderator(s) in question privately. If that fails, contact the forum senior mod or administrator and explain the situation. When you do so, remember the following:
- Once again, be polite and patient.
- Include any communication you have had with the moderator(s) in question.
- Clearly indicate the problem and include links to illustrate what you are talking about.
If, at any point, you feel unsatisfied with this process or you would simply prefer to air your issue in public, you should start a thread in the Support forum and we'll address the issue there. As with participation in any forum, please ensure your post is civil.
Bluelight gives a lot of power to the moderators to manage the day-to-day operation of the forums. Making a difficult judgment call or committing a simple human error does not mean a moderator was derelict in their duty. Please note that the complaints procedure stops with the site ownership. If you are still unsatisfied, just laugh and remind yourself that Bluelight is only a message board.