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Opioids Did this pain clinic violate hipaa?

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milagro

Bluelighter
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Jul 13, 2012
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I wanted to post this in the "legal discussion forum" but it is closed to new posts so I thought I would put it here because it deals with the prescription of opioids and pain management. If a mod feels there is a better forum for this thread please move it because I really need some input from other members that have experience with this issue or suggestions.

To begin-

This involves a cpp (Chronic Pain Patient) that has been in and out of opioid therapy nearly her entire life for pain from numerous injuries sustained after being struck by a bus as a drinking. My question involves phi (protected health information) as it pertains to Hipaa (Health Insurance Portability and Accountability Act of 1996).

I have worked in health care for over 15 years and have undergone extensive Hipaa training but I am having difficulty finding a conclusive answer to something I believe is a violation by the cpp's clinic.


My question involves this cpp who has a parent that believes the use of any addictive substances for anything other than acute pain to be a problem that needs intervention and rehab. When the parent learned of her adult child being a patient of a pain management clinic she felt obligated to call the clinic and make false allegations against the patient in order to prevent any prescription of addictive substances to occur.

The question is: Did the clinic violate the patient's right to confidentiality by telling the parent she "was a patient at the clinic"? Having worked at a hospital for many years, under no circumstances were we allowed to verify that any person was a patient of the hospital unless it was someone treating 'said' patient with adequate responses to key questions. I understand that there are situations in which family members can ask if a loved one is under care in emergency situations but cannot ask if someone is being treated for the purpose of making false accusations against the patient in order to manipulate changes in the patient's treatment.

Not only did the clinic confirm that the patient was actively being treated but allowed the parent to falsely accuse the patient of theft for the purpose of feeding a drug habit, history of addiction, and stating that the patient's deceased father died of a drug overdose.
The mother had little to no contact with the father and not even the patient is sure of the cause of her father's death. I know anyone reading this might ask why someone would be so brazen to do this to their child but while it is obviously a case of a sick, malicious mind, it isn't the question.

This patient came to me to collect evidence of the parent's psychological instability and I was shocked that the clinic would not only confirm the patient's status but then take down the false information. It is very difficult to find a good PM doctor that will accept this cpp's insurance. She felt humiliated that that clinic would ask her to vindicate herself against these accusations but I had plenty of evidence, being involved with the mother (now I am humiliated) briefly.

So, aside from all the extraneous details, did the clinic act improperly, illegally? They never provided any information other than the patient was in 'active' status. I just cannot believe that she has to prove her mother is mentally unstable and a pathological liar for them to continue treating her.
 
Unless you signed a form allowing them to talk with your parent, then they are supposed to neither confirm nor deny that you are a patient there. I believe they did violate HIPAA. (I've worked in the medical field a few years so I've gone through the training too.)
 
I'm pretty sure of the answer but please clarify, is the CPP an adult?

Actually in this case it doesn't matter. This info is NOT covered by HIPPA. I am having trouble transferring over the info...but give me an hour and will switch to computer and provide you the exact statement that says why it is not covered and a link to the site..

But the answer is no, they did not violate it.

I have been a nurse for almost 20 years and trust me, in actual practice, HIPPA doesnt cover everything that you would think it does.

From the U.S.Department of Health and Human Services website:

Permitted Uses and Disclosures

"Facility Directories. It is a common practice in many health care facilities, such as hospitals, to maintain a directory of patient contact information. A covered health care provider may rely on an individual’s informal permission to list in its facility directory the individual’s name, general condition, religious affiliation, and location in the provider’s facility.25 The provider may then disclose the individual’s condition and location in the facility to anyone asking for the individual by name, and also may disclose religious affiliation to clergy. Members of the clergy are not required to ask for the individual by name when inquiring about patient religious affiliation."

But now if she had specifically said "If anyone calls or comes here looking for me or asks if I am a patient here please do not tell them any information or confirm that I am a patient here" and put it in writing and told them to put it in her chart, then they would have been wrong (see website) but they are allowed to tell someone who calls and asks about them by name that yes, she is a patient here and they do not have to have permission to do that. They are not, however, allowed to release any person Protected Health Info to that person.

http://www.hhs.gov/ocr/privacy/hipaa/understanding/summary/
 
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I know that when someone called my methadone clinic asking if I was being treated there, they told the person that giving any information as to whether I was a patient there or not would be a HIPAA violation. So I would say yes, they violated HIPAA.
 
to my own personal dismay, 'missmeyet?' is right on the nuts.

it is kosher for the clinic to:
- provide your name, (to someone who specifically asks for it)
- confirmation of being a patient
- religious affiliation*
- non-specific medical conditions **


even more unsettling...
* a member of the clergy doesn't have to know a specific name when asking for religious affiliation

**Limited uses and disclosures when the individual is not present
If the individual is not present, or the opportunity to agree or object to the use or disclosure cannot practicably be provided because of the individual's incapacity or an emergency circumstance, the covered entity may, in the exercise of professional judgment, determine whether the disclosure is in the best interests of the individual...
A covered entity may use professional judgment and its experience with common practice to make reasonable inferences of the individual's best interest
in allowing a person to act on behalf of the individual...


WOOF. The more I read, the sicker I get.

Basically, with the way they have it worded, if I get hit by a car, and my jaw is wired shut because it's broken and both of my hands and arms are broken (therefore rendering me unable to speak or write aka my 'capacity to respond/emergency circumstance') some secretary or whomever it is can give my medical information to damn near anyone that calls under damn near any circumstance.

Fuck that.
 
The patient is >30 years old and I think I get the general consensus here. The clinic acted improperly. The patient never listed her mother as a contact because she knew of her mother's ignorance regarding pain management. In fact, she listed her PCP as the only contact.

Hopefully, with the information I have as well as the daughter, the woman's allegations can quickly be discredited. I wont even say how I know this woman (the mother). I am with a different clinic. In fact, I spoke with my clinic about this mess and their lack of knowledge regarding Hipaa gave me reason to post this thread. I feel terribly sorry for the daughter being subjected to defamation at the hands of a parent.

In my job at a hospital I have to get Hipaa training every year but it seems that outpatient settings are not held to the same standards.

It is a shame that there exists such ignorance about pain management. That is another issue that needs to be addressed once the patient is vindicated but it never should have reached this point. Isn't that why Hipaa was put into place? It is meant to stop such things from happening.

It does appear that the clinic overstepped and a lawyer should be consulted for a more thorough look into the situation.
 
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I'm really sorry guys but this is totally legal discussion, one that merit's true discussion and we can't offer that environment here in Other Drugs. I'm closing this thread but please do not take that as a sign of me negating the seriousness of this subject matter. As a fellow CPP, well, right now, I really can't say more besides that I am morally outraged.
 
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